Home Energy Assistance Program Summer Crisis Program Set to Start July 1, 2016

June 28, 2016
PAINESVILLE, Ohio— The HEAP Summer Crisis Program (SCP) will begin on July 1st and this year applications will again be processed by Lifeline, Inc., Lake County’s Community Action Agency. Appointments will be scheduled through August 31, 2016.

The HEAP Summer Crisis Program provides assistance to low-income Lake County households with a senior citizen member (60 years or older) OR households that can provide physician documentation that cooling assistance is needed for a household member’s health. These households are eligible for electric bill payment assistance up to $300 AND/OR an air conditioner, for First Energy utility customers, or $500 AND/OR an air conditioner for City of Painesville electric customers. Applicants may not receive an air conditioner if they have received one in the last three years. Air conditioners are available on a very limited basis and are first come, first served.

For the 2016 SCP, all applicants must be Lake County residents and have gross annual income at or below 175% of the federal poverty level. As the eligibility guidelines have changed from last year’s SCP, participants are recommended to contact the Lifeline, Inc. Energy Assistance Office to see if they meet eligibility guidelines at (440) 350-9160. Information is also available on the Lifeline website at www.lclifeline.org

Beginning July 1, the Lifeline, Inc. Energy Assistance Office will offer both scheduled appointments and walk-in hours each week. A limited number of walk-ins will be accepted on a first come, first served basis on Monday, Wednesday and Friday mornings at 8:30 a.m.

Only customers who meet the eligibility requirements and have all required documentation will be able to complete their application process. Required documentation includes photo ID, social security cards for all household members, proof of all household gross income for the last 90 days, plus current gas and electric bills and name of your fuel oil carrier, if applicable. If applicant is moving, pending account numbers must be provided for new utility accounts. If any utilities are included in applicant’s rent, a current lease copy will also be required. Additional documents may be required on a case by case basis.

Appointments can be scheduled by calling our automated appointment line at 1-866-223-1471. This line will also give callers a list of the required documents needed to complete an application. The office will be closed on Monday, July 4 in observance of Independence Day.

Through a partnership with the Lake County Council on Aging, Lifeline will be offering appointments specifically for senior citizens at a variety of Lake County’s Senior Centers throughout July. Lifeline staff will be at the Wickliffe Senior Center on July 7; at the Eastlake Senior Center on July 12; at the Madison Senior Center on July 14; at the Willowick Senior Center on July 19; at the Mentor Senior Center on July 21; at the Perry Senior Center on July 26; and at the Kirtland Senior Center on July 28. Additional Senior Centers may be scheduled.

All appointments will be made between 8:30 a.m. and 12:30 p.m. and can be scheduled by calling the senior centers directly.

For more information on the HEAP Programs, please contact Lifeline, Inc.’s Energy Assistance Office at (440) 350-9160. Lifeline’s Energy Assistance Office is located at 54 S. State Street, Suite 303 in Painesville and opens daily at 8:30 a.m.

Lifeline for the Empowerment and Development of Consumers was founded in 1973 with the mission of helping Lake County residents by providing them assistance and life skills programming that is designed to increase self-sufficiency. In 1980 Lifeline became a participating agency of the United Way of Lake County, UWLC, and in 1987 was designated a community action agency by the Ohio Development Services Agency, ODSA. In 2008, Lifeline was designated as a mental health agency by the Ohio Department of Mental Health and Addiction Services.

Today Lifeline continues with the same mission of helping Lake County’s low-income residents break the cycle of poverty and make the transition from agency-dependency to self-sufficiency. Lifeline’s current programming includes services in the healthcare, housing & energy assistance, information & referral services and consumer education & job training areas. Our motto is ‘helping people, changing
lives.’ Lifeline is currently funded by the UWLC and by grants through the ODSA, the Lake County Board of Commissioners, the Lake County ADAMHS Board, Lake County Department of Job & Family Services, the City of Mentor, the Western Reserve Junior Service League and through private donors.