Emergency HEAP-Summer Crisis Program

The Summer Crisis Program (SCP) begins July 1 and runs through September 30. The SCP is designed to help qualified households pay for summer cooling. Through the SCP, eligible Lake & Geauga County households can receive a one-time payment on electric bills AND/OR a fan or an air conditioner. Air conditioners and fans are available on a limited basis and will be given out on a first-come, first-served basis. Eligible households must have a 90-day gross income that falls at or below 175% of the federal poverty level AND meets one of the following eligibility criteria: either has a household member who is over the age of 60, provides original physician documentation of medical necessity, or have a disconnection notice.

 We cannot pay current PIPP payments. Copays may be required. An in-person appointment is required.

Hours

Office Hours:
Monday through Thursday
7:30 a.m. to 5:30 p.m.

Emergency HEAP-Winter Crisis Program

HEAP’s Winter Crisis Program (WCP) provides assistance with utility disconnection, impending utility disconnection and bulk fuel supplies during the winter heating season of November 1 through March 31. Eligibility is based on HEAP guidelines, including income guidelines that are at 175% of the federal poverty level.

Appointments can be scheduled via the toll-free appointment line at 1-440-381-8230 or online at https://app.capappointments.com/

All applicants will need to submit required documentation and can do so by mailing to Lifeline Energy Assistance Office PO Box 496 in Painesville, Ohio 44077, or by dropping it off in our office or in our office drop box.

Percentage of Income Payment Plan (PIPP Plus!)